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Cancellation and Refund Policy
Cancellation Policy:
Customers have the right to cancel their order within 2 days of placing it. To initiate a cancellation, customers can contact our customer support team at [teamodiaguide@gmail.com]. Please provide your order number and reason for cancellation when contacting us.
Refund Policy:
- Digital Products:
- Refunds for digital products will be provided if the customer requests a refund within 1 days of purchase.
- To request a refund for a digital product, please contact our customer support team with your order number and the reason for the refund.
- Refunds for digital products will be processed within 7 business days.
- Physical Products:
- Customers can request a refund for physical products within 2 days of receiving the product.
- To initiate a refund for a physical product, please contact our customer support team with your order number and details about the product you wish to return.
- The returned product must be in its original condition and packaging. Customers are responsible for the return shipping costs.
- Refunds for physical products will be issued within 7 business days of receiving the returned item.
Exceptions:
- Customized or personalized products are non-refundable unless there is a manufacturing defect or an error on our part.
- Perishable goods are non-refundable.
- Services: Refunds for services will be considered on a case-by-case basis.
Contact Information:
If you have any questions or concerns about our cancellation and refund policy, please contact us at [your contact email/phone number].
This is a basic template, and you may need to customize it further based on your specific products, services, and business practices. Additionally, it’s crucial to comply with local laws and regulations related to cancellations and refunds. Always consult with legal professionals to ensure your policies are in accordance with the applicable laws.
- Email: teamodiaguide@gmail.com
- Phone: 7008420477
- Live Chat: On WhatsApp
We value your understanding of our policies and appreciate your trust in www.odiaguide.in for your digital product and service needs. Your satisfaction is our top priority, and we are here to assist you with any inquiries or issues you may encounter.