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Shipping Policy for Odiaguide.in
Effective Date: 01 November 2023
At Odia Guide, we are dedicated to providing you with the best possible shopping experience. To ensure transparency and clarity regarding our shipping process, please read our Shipping Policy below.
1. Shipping Regions:
We offer shipping services to customers within India. If your location is not listed, please contact our customer support for potential alternative shipping arrangements.
2. Shipping Methods:
We use reputable shipping carriers to deliver your orders safely and efficiently. The specific shipping methods and carriers available may vary depending on your location and the type of books you purchase.
3. Shipping Times:
Shipping times can vary based on factors such as your location, the type of book (e.g., hardcover, paperback), and the chosen shipping method. During the checkout process, you will be provided with an estimated delivery time based on your selected shipping method.
4. Order Processing:
Once your order is placed and payment is confirmed, our team begins the processing and packing of your items. Please allow up to [Specify the number] business days for order processing before your order is shipped.
5. Shipping Costs:
Shipping costs are calculated based on factors such as the shipping method, delivery location, and the weight or dimensions of your order. You can view the shipping cost during the checkout process and choose the option that best suits your needs.
6. Order Tracking:
After your order is shipped, you will receive a confirmation email that includes a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order. If you encounter any issues with tracking, please contact our customer support for assistance.
7. Multiple Shipments:
In some cases, your order may be fulfilled through multiple shipments due to factors such as availability and location of our distribution centers. You will receive separate tracking information for each shipment, if applicable.
8. International Shipping:
For international orders, customs and import duties may apply. These charges are the responsibility of the customer. Be aware that customs regulations and import duties can vary by country. Please check your local customs policies for more information.
9. Shipping Issues:
If you encounter any issues with your shipment, such as delays, damage, or missing items, please contact our customer support as soon as possible. We are committed to resolving shipping-related issues promptly and to your satisfaction.
10. Contact Us:
If you have any questions or require further information about our Shipping Policy, please feel free to reach out to our customer support team through one of the following methods:
- Email: odiabookstore@gmail.com
- Phone: 7008420477
- Live Chat: WhatsApp us Here
Thank you for choosing odiaguide.in for your book purchases. We are committed to providing efficient and reliable shipping services to ensure your orders reach you in the best condition and on time.