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Shipping Policy

Shipping Policy for

Effective Date: 01 November 2023

At Odia Guide, we are dedicated to providing you with the best possible shopping experience. To ensure transparency and clarity regarding our shipping process, please read our Shipping Policy below.

1. Shipping Regions:

We offer shipping services to customers within India. If your location is not listed, please contact our customer support for potential alternative shipping arrangements.

2. Shipping Methods:

  • Standard Shipping: Orders are processed within 1 business day and shipped via ecomexpress . Most orders arrive within 2-5 business days.
  • Express Shipping: Orders placed before 2PM local time will be shipped out the same day whenever possible. Eligible orders arrive within 2 business days.

Delivery Timelines

Standard Shipping: Orders are delivered within 2-5 business days upon shipping.
Express Shipping: Eligible orders will be delivered within 2 business days upon shipping.

Standard Shipping:

  • Minimum: 3 business days
  • Maximum: 7 business days
  • 95% of orders arrive within 5 business days

Express Shipping:

  • Minimum: 1 business day
  • Maximum: 3 business days
  • 95% of orders arrive within 2 business days

4. Shipping Rates

Standard Shipping rates start from Rs 72 based on order total and destination.
Express Shipping is Rs 85 per order.

Deliveries are attempted Monday-Friday during regular business hours.
Rescheduled for the next business day if not received on the initial delivery.
Holiday Shipping

Expected delays may occur during holidays or extreme weather conditions.
Items may arrive later than the stated timelines.

Tracking number is provided once the order ships.
Use the number to track shipment status and estimated delivery date.

In the rare instance of an item being out of stock, you will be notified via email.
Estimated shipment time will be indicated. Orders ship once all items are available.

4. Order Processing:

Once your order is placed and payment is confirmed, our team begins the processing and packing of your items. Please allow up to [Specify the number] business days for order processing before your order is shipped.

6. Order Tracking:

After your order is shipped, you will receive a confirmation email that includes a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order. If you encounter any issues with tracking, please contact our customer support for assistance.

7. Multiple Shipments:

In some cases, your order may be fulfilled through multiple shipments due to factors such as availability and location of our distribution centers. You will receive separate tracking information for each shipment, if applicable.

8. International Shipping:

For international orders, customs and import duties may apply. These charges are the responsibility of the customer. Be aware that customs regulations and import duties can vary by country. Please check your local customs policies for more information.

9. Shipping Issues:

If you encounter any issues with your shipment, such as delays, damage, or missing items, please contact our customer support as soon as possible. We are committed to resolving shipping-related issues promptly and to your satisfaction.

10. Contact Us:

If you have any questions or require further information about our Shipping Policy, please feel free to reach out to our customer support team through one of the following methods:

Thank you for choosing for your book purchases. We are committed to providing efficient and reliable shipping services to ensure your orders reach you in the best condition and on time.

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